FAQs

Yes! Our BioBloom products are extracted exclusively from EU-certified commercial cannabis varieties. These commercial cannabis varieties are approved in the EU plant variety database and contain only minor traces of tetrahydrocannabinol (THC <0.2%). They are therefore not subject to the Narcotics Act.

We offer a number of payment options in our online shop, including payment by invoice (Austria), prepayment and credit card.

Your order will be shipped with DPD.

Yes! When you order from our online shop, you have the option to add comments. Please make a note in the comments field that you wish to have your order sent by post. Unfortunately, however, there are often delays with the post office. Therefore, we cannot guarantee you that your order will arrive by the specified date when it is sent by post.

In Austria, shipping is always free of charge. For Germany, shipping is free of charge for orders over 25 euros. For orders to other European countries, shipping is a flat fee of €12.90.

Please contact our customer service representative by phone (+43 664 88 74 77 10), by email (office@biobloom.at) or in the live chat. BioBloom will take care of the problem directly with the shipping service.

Please take photos of the damaged package or products. Send them to our customer service representative via Whatsapp (+43 664 88 74 77 10) or by email (office@biobloom.at) and contact them directly to help you find a solution.

Please send your order back to us with sufficient postage and inform our customer service representatives that you are returning your order. We only accept return packages with original sealed products. We do not accept unstamped shipments as this would incur penalty fees for us.

If you enter an e-mail address when ordering from the online shop and your order is shipped with DPD, you will receive an e-mail with a link to track your shipment. If we do not have your email address, you are welcome to contact our customer service representatives and they will tell you the status of the shipment.

No.

As a green company, sustainable packaging is very important to us. That is why the shipping box is made of recyclable paper.

To ensure that your order arrives safely and intact, we use so-called “peanuts” made of corn starch to protect your products. These are 100% sustainable and biodegradable. They can even be disposed of in your household compost.

We try to pack the orders as environmentally friendly and at the same time as safely as possible. The boxes have a tamper-evident closure that make any possible opening by a third party immediately visible. Another big advantage of the closure is that it is secure, so we can do without the additional security of plastic tape.

CBD (cannabidiol) has been the focus of research for several years and there are countless testimonials about the successful use of natural CBD on the internet and in study results. But why is the cannabinoid CBD so effective? The endocannabinoid system was discovered in cannabis research in 1992. Every human (as well as most animals) has an endogenous cannabinoid system that is part of our nervous system. This endocannabinoid system (ECS) regulates basic bodily functions. If there is a lack of supply of endogenous cannabinoids, yes, our body produces cannabinoids on its own, this deficiency can be compensated for by the supply of exogenous cannabinoids (CBD products) to help restore the bodily functions co-regulated by the ECS.

High-quality CBD products with the full spectrum of the hemp plant are particularly good exogenous cannabinoid suppliers. The entourage effect makes the CBD and other ingredients particularly bioavailable, allowing them to develop their best possible effect. The entourage effect means that it is not an isolated pure substance (such as CBD isolate) that is best absorbed by the body, but rather a substance in combination with the other natural ingredients. Here is a comparison: Vitamin C is also much more bioavailable from eating an apple than from a vitamin C capsule, which only contains isolated vitamin C.

BioBloom CBD oils are suitable for everybody over the age of 18 who want to support their body naturally and find inner balance and a better quality of life in hectic and stressful times. The BioBloom CBD oils are 100% natural hemp extracts with the full spectrum of the hemp plant, which means they also contain traces of THC. That is why we only recommend our CBD oils for adults (unless you are pregnant or breastfeeding). It is essential to consult a doctor before using our CBD oils if you are under acute stress!

BioBloom CBD oils are 100% legal. The THC content in our full extracts is less than 0.2%, so they are also legally available in Germany.

An overdose of CBD is not possible in the classic sense. Even if you take “too much”, CBD only has mild side effects. At higher doses you may notice drowsiness, diarrhea, loss of appetite or a drop in blood pressure.

Except for the possible side effects mentioned above, no significant side effects are known to date. However, if you take medications and our organic CBD oils to treat acute stress, you should definitely consult a doctor beforehand and coordinate the intake so that any interactions can be ruled out.

Yes, there are many different designations, which can mainly be found on the Internet. So, let us clear things up right now.

CBD drops, CBD oil, CBD extract, hemp drops, hemp extract, cannabis drops and cannabis oil are products with the extract of the best ingredients of the hemp plant (including CBD or cannabidiol) in a liquid, oily form.

Exception: hemp oil (also hemp seed oil).

Hemp oil (hemp seed oil) is an edible oil that is obtained from hemp seeds. It contains many valuable unsaturated fatty acids and is characterized by an extremely good ratio of 3:1 of the unsaturated fatty acids Omega-6 to Omega-3. Hemp oil also contains gamma-linolenic acid and is therefore also used for skin care.

Since numerous suppliers offer their CBD or hemp extract in online shops and customers search for the product using the above-mentioned terms on the Internet, the variety of terms will hardly change in the future. So, don’t get confused.

What you should consider with CBD drops, CBD OIL, CBD extract, hemp drops, hemp extract, cannabis drops and cannabis oil:

• Is it a CBD full extract (i.e. CBD full-spectrum extract)?
• Does the product come from regional cultivation?
• Are the CBD drops organic?
• Is the company behind it transparent?
• Are the analyses of the product published?
• Is there positive customer feedback?
• How is the customer service?

Once these questions have been answered to your satisfaction, you can buy and use the product without hesitation. No matter under what name it is offered.

Which health-promoting active ingredients are still contained in CBD drops.

Among other things, CBD drops contain valuable ingredients such as amino acids, vitamins, omega-3 fatty acids, terpenes, chlorophyll and traces of more than 100 other cannabinoids.

The quality and quantity of these depends on the extraction method. The certified CO2 extraction process used by our partner laboratory ensures the highest quality.

Everyone is different and the same applies to taking organic CBD oils. Generally speaking, the intake of BioBloom CBD oils is very simple and should be adapted to your own well-being. When you start, “less is more”. Listen to Your Body and Find Your Feel-Good Dose

Taking the drops is very easy: Put the drops under your tongue and wait for approximately 30 seconds for them to be absorbed through the mucous membranes in your mouth. If necessary, you can then take a sip of water. If the flavor of the organic CBD oils is too intense for you, you can also take them with a spoonful of honey.

Here, it is generally important to listen to your body. The following generally applies: CBD oils with a high CBD content (such as our organic CBD oils 8% and 10%) are often used during stress to support the body naturally. The lower the CBD content, the more your well-being is strengthened preventively by the full spectrum.

The effect of CBD oil usually occurs after 15-30 minutes, especially in the case of acute stress. However, it can often take a week or two before you notice the desired effect.

The BioBloom CBD oils from careful and certified CO2 extraction are the only CBD oils on the market that have the even stricter Bio Austria Certificate in addition to the ABG Certification (Austria Bio Guarantee according to EU guidelines). Furthermore, they also bear the AC Seal of Approval of the independent patient association ARGE CANNA, which has established itself as the seal of quality for CBD products in the DACH region. They contain the natural full spectrum of the hemp plant and contain absolutely no artificial additives and are not enriched with CBD isolate.

Organic CBD oil with 1% CBD/CBDa – The CBD oil for beginners and CBD connoisseurs who want to use their CBD oil anywhere and anytime. Also suitable as an alternative or to help break bad habits (e.g. smoking, sweets, alcohol).

Organic CBD oil with 4% CBD/CBDa – For vitality in your everyday life. The high percentage of high-quality organic hemp oil in combination with CBD ensures more equilibrium and inner balance.

Organic CBD oil with 6% CBD/CBDa – Your organic CBD oil for comprehensive well-being even on stressful days.

Organic CBD oil with 8% CBD/CBDa – For more vigor and vitality in everyday life, even in stressful times.

Organic CBD oil with 10% CBD/CBDa – The first 100% natural hemp full extract with 10% CBD from CO2 extraction. For everyone who wants to find comprehensive well-being in everyday life, even in stressful times.

Organic CBD Oil with 13% CBD/CBDa – the first 100% natural hemp whole extract from CO2 extraction with 13% CBD, many other cannabinoids and an extra of terpenes. For all those who want to counteract stress even more specifically.

The short answer: a clear NO. The addictive active ingredient THC is not present or only in a negligibly small amount (0.1 to 0.2%).

CBD cannabidiol is a non-psychoactive cannabinoid that is extracted from the hemp plant Cannabis sativa (hemp from EU-certified varieties).

Unlike “potent” marijuana, which contains 10 to 30% THC (tetrahydrocannabinol), a psychoactive cannabinoid, CBD drops only contain small traces of THC that are too low to cause addiction. CBD drops are therefore not addictive.

Everything starts with the hemp plants (cannabis plants) from our organically certified BioBloom fields. To ensure the high quality of our full-spectrum CBD products, it is essential to ensure the high quality of our plants. That is why we developed a specially designed cultivation method to help our plants grow strong and healthy. The nutrient-rich soil and the Pannonian climate do the rest. Our dedicated team carefully crafts every step of the CBD production process to ensure that every drop of CBD you receive contains all of the beneficial components of the hemp or cannabis plant, naturally and in high concentrations.

We offer our drops in strengths of 1%, 4%, 6%, 8% and 10%. The percentage indicates the cannabidiol content. CBD drops with pure CBD are sometimes offered with up to 30% CBD (CBD distillates even with up to 90% CBD), but these do not achieve the same health benefits as BioBloom CBD oil.

Natural cosmetics means that the skin care products actually only contain natural active ingredients.

Natural cosmetics is not a protected term and cosmetic items can be declared as natural cosmetics even though they do not exclusively contain natural ingredients. Therefore, it is essential to take a close look at the list of ingredients. The following ingredients, which are often contained in conventional cosmetics, are absolutely taboo: mineral and silicone oils, PEG and PEG derivatives, plasticizers (phthalates), microplastics, nanoparticles, EDTA (sodium/disodium/tetrasodium EDTA), they are also often specified as ethylene diamino tetra acetate, parabens (methyl -, ethyl, butyl, propyl paraben, etc.), acrylates (micro or liquid plastic, sulfates such as sodium lauryl sulfate and MOSH (saturated mineral oil hydrocarbons) and MOAH (aromatic mineral oil hydrocarbons).

All of our organically certified CBD natural cosmetic products are suitable for all skin types due to their exclusively natural composition. Especially for sensitive skin and skin prone to irritation etc.

A return is not possible. Hand and face cream, the skin oil and the SOS balm are “packaged” in glass bottles and can be disposed of in the glass recycling. The organic body lotion balance is in a plastic pump bottle, as otherwise it would be too heavy when full.

CBD unfolds its diverse properties optimally on and in the skin. It regenerates, nourishes and cares for the skin.

aua power contains only natural and herbal active ingredients. Unique is the hemp root, which has its own valuable properties, in particular the triterpenes friedelin and epifriedelanol. Thanks to an optimized extraction process, it can develop its full spectrum and effect in combination with CBD and other beneficial, plant-based active ingredients. As a quality natural and organic product, aua power is a 100% natural and effective alternative to give your stressed body some relief.

Our organic CBD ointment can be used externally when experiencing physical stress. It provides reliable relief both in the case of chronic stress and after intensive physical activities such as sport.

Please remove the ointment with a clean spatula or spoon, apply it to the affected areas, massage in well and let it take effect. If you plan on applying a compression bandage, let the ointment dry for a moment after massaging it in. Please wash your hands before and after use. Any discoloration that may occur is caused by the natural substances it contains and is harmless.

Keep using aua power until the affected parts of the body begin to experience relief. Keep using aua power until the affected parts of the body begin to experience relief.

aua power is free of THC.

aua power is best used within 6 months

We do not recommend heating hemp oil. You can use hemp oil for cooking, but it loses healthy ingredients and flavor when exposed to excessive heat.

Organic hemp oil is ideal for cold dishes such as salads and spreads. Its nutty flavor lends many dishes a special aromatic note.

Hemp oil is an edible oil. CBD oil is not an edible oil. It contains CBD extract obtained from the hemp plant using an extraction process. This extract is mixed with a carrier oil to create the CBD oil. Ideally, CBD oil contains organic hemp oil as a carrier oil.

For our hemp oil omega, we hull the hemp seeds before pressing. This keeps the bitter substances from the hemp skins from getting into the oil. This gives our organic hemp oil a very nutty and delicious flavor.

Hemp seeds can be used to refine dishes such as salads, muesli, spreads, pesto, smoothies and are also suitable as a nut substitute when baking. They are also a healthy snack to nibble on.

Hemp seeds contain the important unsaturated fatty acids omega-3 and omega-6 in the ideal ratio of 1:3 as well as essential amino acids. They are also a high-quality, vegan protein source.

Proteins are important building blocks for muscle development and also contribute to maintaining muscle mass and healthy bones. That is why protein powder is very popular among athletes for muscle building and muscle maintenance. However, due to its composition, it gives non-athletes energy and power. The essential amino acids it contains, as well as the high amount of fiber and important minerals such as iron, magnesium, zinc and copper, also provide important energy for non-athletes.

Hemp protein is obtained from the seeds of the hemp plant. The seeds are pressed in the same way as they are to produce oil, resulting in a so-called press cake. This is prepared and further processed into protein in powder form.

Every body is different and so is energy consumption, e.g. through sport. Generally speaking however, 30 g of hemp protein per day is recommended.

Hemp protein contains all the essential amino acids that the body cannot produce itself as well as a high amount of dietary fiber and important minerals such as iron, magnesium, zinc and copper. In addition, hemp protein is vegan, which sets it apart from many other protein powders.

Overdosing on B vitamins can sometimes be risky and brings no benefit. So please follow the dosage and intake recommendations!

Like all BioBloom products, BioBloom immune protection is 100% plant-based, cruelty-free and vegan.

Take one whole capsule a day, preferably in the morning/mid-morning with sufficient liquid.

Taking too much vitamin C can lead to digestive problems, gastrointestinal problems such as diarrhea, stomach cramps and nausea. The symptoms disappear as soon as the body has eliminated the excess vitamin C.

Like all BioBloom products, BioBloom sunshine is 100% plant-based, cruelty-free and vegan.

The body produces vitamin D through exposure to the sun. In the winter months when there is little sunshine, the body must be supplied with vitamin D products in order to avoid a deficiency. Taking BioBloom sunshine is recommended with fatty meals, preferably between midday and early afternoon.

Vitamin D causes increased calcium levels in the body (hypercalcaemia), which can lead to acute nausea, loss of appetite, abdominal cramps, vomiting and, in severe cases, kidney damage, cardiac arrhythmias, unconsciousness and death.

High doses of vitamin D can increase potassium levels in the body. This can lead to acute nausea, loss of appetite, abdominal cramps, vomiting and, in severe cases, kidney damage, cardiac arrhythmias, unconsciousness and death. Therefore, the dosage recommendation MUST be observed! We recommend 4 drops of our vitamin D3 & K2 drops of sunshine per day.

Like all BioBloom products, BioBloom cell protection is 100% plant-based, cruelty-free and vegan.

The daily dose of cell protection is 6 drops. It is best taken with a piece of bread, as the intense red color can stain clothing and skin.

High doses of astaxanthin can lead to skin redness, comparable to the orange skin discoloration from too much carrot juice. It is best to follow the recommended dosage!